For inquiries to our company, please fill in the form below and send it to us.
We also have a user guide and frequently asked questions .

Notes on inquiries
  • When we receive a lot of inquiries, it may take some time to reply.
    Please note that we will reply to you within 3 days to 1 week.
  • If you are in a hurry, please contact us by phone or check the usage guide that summarizes the frequently asked questions .
  • On weekends and holidays, we will also be closed for inquiries by phone and e-mail.
  • The purpose of the reply sent by us is to answer the question received from the customer.
  • Please refrain from diversion or secondary use of reply emails.
  • Please click here for inquiries about the care clinic.

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*Depending on the content, we may not be able to respond. Please note.

Please contact for inquiries regarding PR, interviews, and press releases.

Personal information received from customers and contents of inquiries will be handled appropriately based on our "Handling of Personal Information" .