We also have a user guide and frequently asked questions .
Notes on inquiries
- When we receive a lot of inquiries, it may take some time to reply.
Please note that we will reply to you within 3 days to 1 week.
- If you are in a hurry, please contact us by phone or check the usage guide that summarizes the frequently asked questions .
- On weekends and holidays, we will also be closed for inquiries by phone and e-mail.
- The purpose of the reply sent by us is to answer the question received from the customer.
- Please refrain from diversion or secondary use of reply emails.
- Please click here for inquiries about the care clinic.
*Please note that there are many mistakes in entering your email address.
*If you are using mobile email, please set it so that you can receive emails from email@example.com.
*Depending on the content, we may not be able to respond. Please note.
Please contact firstname.lastname@example.org for inquiries regarding PR, interviews, and press releases.
Personal information received from customers and contents of inquiries will be handled appropriately based on our "Handling of Personal Information" .